The Fair Helpdesk for Growing Teams
Pay for tickets and facilities, not per agent. Unlimited collaboration without penalty.
Pay for tickets and facilities, not per agent. Unlimited collaboration without penalty.
Traditional helpdesks punish you for growing your team and collaborating effectively.
Every new team member adds to your monthly bill, even if they only occasionally help with support.
Teams hesitate to involve colleagues because each additional user means higher costs.
Franchises and distributed teams pay exponentially more for the same functionality.
We built a helpdesk that grows with your business, not against it.
Pricing based on tickets, facilities, and organizations - not how many people help with support.
Involve anyone in your organization without worrying about additional costs.
Your costs grow linearly with your business, not exponentially with your team size.
Everything you need to deliver exceptional customer support
Centralize all customer requests in one unified inbox with powerful routing rules.
Handle email, chat, social media, and phone support from a single platform.
Monitor and meet your service level agreements with automated alerts.
Streamline repetitive tasks with powerful automation rules.
Build a self-service portal to reduce ticket volume and empower customers.
Gain insights into your support performance with customizable reports.
Pay for what you use, not who you employ
Perfect for small teams and single locations
Ideal for multi-location businesses
For large organizations and franchises
All plans include soft overages - no sudden service interruptions when you exceed limits.
The fair alternative to traditional helpdesk pricing
Per agent pricing
Costs grow with team size
Per usage pricing
Costs grow with business
Additional agents = higher costs
Discourages team involvement
Unlimited users included
Encourages collaboration
Pay per agent at each location
Exponentially more expensive
Pay per facility
Predictable scaling
Businesses that benefit most from fair pricing
Centralized support across all locations without per-location penalties.
Scale your support team as your customer base grows.
Involve all departments without worrying about license costs.
Retail, healthcare, and service businesses with multiple locations.
Enterprise-grade reliability and security
SOC 2 compliant with enterprise-grade security measures.
Reliable infrastructure with guaranteed availability.
Grows with your business without performance penalties.
You shouldn't pay more just because your team grows. Try Sentdesk today.